FAQ Category: General

How do I get a test license?

Download the software and install it. At first program start you will have to enter a license key, which you can request by filling out this form.

Where can I find the log file in 2c8 Modeling Tool?

Sometimes our support may ask you for your log file. Go to “Help -Support” in the menu. Click on “Log file” and save it on an appropriate location on your computer. Attach it in an email and send to support@2c8.com

I have forgotten my password. How do I reset it?

If you have forgotten your password, you need to contact an administrator user on your server to reset your password. The password is reset under “Users and permissions” on the server. If you don’t know who your administrator is, please contact support@2c8.com.

How do I install plug-in?

To install a plugin, you need to follow these steps: In the menu click on “Tools” – “Settings”. Go to the “Plug-in” tab and then to the “Avaliable” tab. Here you see all the plugins that are avaliable. Select the plug-in you want to install and click on “Install”. Once you have installed the plug-in, …

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